Documentation is not a side effect of building a system. It is the first-class product surface.
When documentation is treated as a product, it has:
- clear ownership,
- defined users and goals,
- quality standards,
- and a lifecycle.
If documentation is neglected, the system becomes harder to adopt, decisions slow down, and trust erodes.
Define documentation users and jobs-to-be-done
Documentation should be designed for the people who rely on it to make decisions.
Documentation audiences
Treat documentation as part of the system interface
Documentation defines how the system is understood and used. It is part of the public API.
Terminology alignment
Primary variant="primary" Primary variant Strong tone="strong" Strong tone Medium size="md" Medium size Disabled disabled Disabled state Apply quality standards and review processes
Documentation should meet the same quality bar as code and design.
Quality checklist
Measure adoption and iterate continuously
Documentation is never "done", It should evolve based on real usage signals.
Documentation metrics
"button variants" /components/button